FAQ - Frequently Asked Questions | Techpilot

FAQ​

You have a question? You can find the answers right here​

For buyer​

How much does a membership cost?

Membership is completely free for buyers. There are no hidden costs.

Can I create multiple users for my company?

Of course. A company can create an unlimited number of users. You can add individual users and assign roles and rights individually via the settings.

How does communication between the buyer and supplier take place?

The buyer and supplier only communicate directly. Our platform gives you the technical means to do so, but we are not involved in the communications.

Can I integrate existing suppliers?

Yes, the platform allows you to select your own suppliers as favorites and request them, all in a standardized process. This also saves time by making comprehensive offer comparisons unnecessary.

My question is not in the FAQ. How do I get help?

Our chat is in the lower-right corner. Simply type in your request and a colleague will promptly reply. Alternatively, you can always contact us by e-mail service@techpilot.net or by phone at +49 (0) 89 599 444 444.

We are happy to assist!

For supplier​

Is there a guarantee for orders?

We are a sales platform where you can receive specific inquiries from buyers and obtain profitable customer contacts with good offers. However, we do not provide any guarantees.

Can I view the benefits of a Premium Membership in advance?

Techpilot currently does not offer a trial version. However, we would be happy to show you the added value of a Premium membership in an online presentation. We will present the numerous sales opportunities that we offer you and take the time to answer your questions. We recommend that you schedule your appointment today.


Online Presentation

How long does a Premium Membership last?

All memberships last for 12 months and automatically renew for another 12 months unless you cancel. If you wish to cancel, please send an e-mail:

service@techpilot.net

How much does a membership cost?

A basic membership with a company profile on Techpilot is free of charge.

To use the full sales potential of Techpilot and to get access to requests for drawing parts in up to 280 different technologies, Premium Membership starts at 199 EUR / month. The price depends on the selected production technologies. For example, a membership in "turning" costs 399 EUR / month.

For a customized offer, please send an e-mail to service@techpilot.net

Can I create multiple users for my company?

Of course. A company can create an unlimited number of users. You can add individual users and assign roles and rights individually via the settings.

You can also take advantage of Techpilot to find the right partner.

Request online presentation